COVID Acknowledgement

First and foremost, we want to express our sincere concern for everyone who has been impacted by the coronavirus (COVID-19).

For over a decade IMG Corp. has been committed to the genuine concern and intentionality of taking great care of our people. The health and well-being of our staff members is always our top priority and guiding principle as we prepare for the continuation of the reopening of our markets around the country. We look forward to welcoming you back and want to share some of the safety actions we are taking.

In addition to current safety practices, all branches have implemented the following:

• Floor decals to emphasize social distancing protocols.
• Dedicated staff solely responsible for sanitizing high contact areas.
• Continued wellness checks of staff members before each shift, including contactless thermometer temperature checks.
• Personal protective equipment readily available: masks, gloves and hand sanitizers.
• Hand sanitizers provided in all common areas for guests and staff.
• Reinforced hand-washing.
• Contactless mobile payment and transactions.
• Sanitization of all shared supplies after each use.

These are just some of the changes we’ve made to protect your safety while adhering to the same great service you’ve come to expect from us.

In addition to office sanitation practices, extra precautions are being taken to also ensure a safe external work environment.
These include:

• Proper communication to team members on necessary health information, and encouraging others to stay home if feeling ill.
• Following all social distance protocols, increasing distance between team members and minimizing contact.
• Sanitizing all community supplies and spaces after each use, including counter surfaces, pens, pagers, and door handles. Car doors will also be propped open (when allowed) to increase air flow and minimize contact.
• Required PPE (masks and gloves) worn properly when interacting with customers and guests.
• Reinforced hand-washing.

We care deeply about our team as they’re what make our company so special, and our commitment to health and wellbeing reflects this. We have been following the
guidance of the CDC and local health departments and will continue to do so throughout this evolving situation.

We encourage your health and safety and look forward to serving you soon.


Mariya Miller

Chief Compliance Officer